FAQs

FAQs2023-10-18T15:33:30+00:00

Your FAQs answered

What is Domestic Retrofitting?2023-10-18T10:18:44+00:00

Domestic retrofitting involves making improvements or upgrades to existing residential properties to enhance energy efficiency, comfort, and overall sustainability.

Why should I consider retrofitting my home?2023-10-18T10:19:07+00:00

Retrofitting your property can lead to reduced energy consumption, lower utility bills, improved indoor comfort, and a smaller carbon footprint. It can also increase the overall value of your home.

What are the common areas of focus for Retrofit?2023-10-18T10:19:29+00:00

Common areas of focus include insulation upgrades, installation of energy-efficient windows and doors, heating system improvements, ventilation enhancements, and the implementation of renewable energy technologies, such as solar panels and heat pumps.

How can I assess the energy efficiency of my home?2023-10-18T10:21:40+00:00

Optheia will allocate a professional energy auditor to evaluate your property, identify energy inefficiencies, and recommend appropriate retrofitting measures.

What financial assistance or incentives are available for domestic retrofitting?2023-10-18T10:22:05+00:00

There are numerous funding incentives available to suit most circumstances through Energy Company Obligation (ECO) grants and through local authorities, this is to encourage homeowners to undertake the energy-efficient uplift to their home. These incentives can help offset the initial costs of the retrofitting project, in many cases fully funded projects can be supported.

How long does it take to see a return on investment once completed?2023-10-18T10:22:33+00:00

The time it takes to see a return on investment varies depending on the specific retrofitting measures implemented, the initial investment, and the energy savings achieved. Generally, energy-efficient upgrades can lead to long-term cost savings on utility bills and immediate improvement to the internal habitation of your home.

How long will it take from contacting you to completing the upgrades on my home?2023-10-18T10:23:02+00:00

We aim to have an assessor on site within 48hrs to carry out a full survey to determine suitability, our admin team will be working in the background to source all funding available to you. Once the survey is completed and the suitability report has been finalised, we aim to complete the install within 28 days of the project going live.

Who will carry out the work on my home?2023-10-18T10:23:24+00:00

Optheia works with a trusted network of installers who operate to the same principles and values and demand the best standard of customer service and satisfaction, all installers are TrustMark accredited and specialists within their own field. There will always be an open line of communication between all parties, this will ensure accuracy with delivery, quality of service and complete satisfaction from the homeowner when enjoying their upgraded home on completion.

What if there is a shortfall between the funding allocated and the cost of install or I am not eligible for any funding at all?2023-10-18T10:23:57+00:00

Unfortunately, due to many contributing factors, not everybody will be able to access the funding allocated through the various sources. Optheia has teamed up with Synchro Mortgage Solution(SMS) who are on hand to support, they are specialists in Green Lending and will interrogate all lending options on your behalf, promising to impact you financially the least whilst benefitting you the most.

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